Andrea
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Luv2travel1.waltsbasement |
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I was just able to order 2 Tinks. Had lots of problems with the very slow site, but did get a confirmation email from them, free shipping confirmed.
Andrea
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Tinkspinz |
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I was just able to order the Tink. I hope it comes.
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Funoftrading |
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Yeah, I am still seeing they are available. I also see the le100 set is still there. I am having a little buyers remorse over getting that set. I know a lot of
the le100 sets go so fast so i was thrilled to snatch one up so fast...and yet it is still here today so looks like it is not as wanted as some of the others..
I would pick the dud set to buy..haha I don't know..I think it is cute but not sure now it was worth what I just spent on it.
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dauphinlovr |
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Don't forget to use the discount code to get 25% off - foryou25
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Funoftrading |
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Ahh..always the codes after I placed my orders..lol
I am about ready to SCREAM!!!!! I have been on the phone for a total of 45 minutes and can not get anyone to pick up! They need to pick up and refund that $16.50 shipping to my cc. They can't get the site to work and now they can't seem to work the phones...lol Somebody save me from the insanity..hahahahahaha |
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Annabelle78 |
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As someone who works in phone customer service, please give the cast members on the phone a break. When the site blows up the phones blow up so a 45 minute
hold time is expected (unfortunately). And please be nice to them, they didn't have a hand in breaking it or programming it to act up... they just take the
calls and have to listen and relay the info to the IT guys...
By the way: Their site is acting weird for me too, for the past few days it keeps telling me I have 1 item in my cart when I haven't added a single thing. |
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ctstarr1224 |
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Annabelle78 wrote: The site has not been working correctly for over a week, it did not just blow up. I did not call to fuss and it has nothing to do with the cast members
who are answering the phone, but it does have lots to do with the cast member who is updating and working on the web site. You have to wonder what is going on
there that Disney has such a problem with this web site. I mean these are the same people that make POTC look real and put ghosts in a doom buggy with us.
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JKrolak |
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dznycrazy wrote: I don't think that you'll need to worry too much on that score. Several of us who were able to get through were picking up an extra pin or two to help out those who were getting hit by the system problems. I'm confident that one of us will be more than happy to trade an extra pin of her to you. |
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Funoftrading |
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Annabelle78 wrote: I vent about the wait here...not on the phone! I was very nice to the cm I spoke with. She actually thanked me 3 times for being so patient and
friendly.
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Annabelle78 |
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ctstarr1224 wrote: Well POTC and Haunted Mansion were created back in the 60's when people actually still cared about the level of effort they put into their work. It's a sad fact, but from my personal experience, IT guys and gals will literally insist nothing is wrong with the site no matter how much the customer service folks tell them something is wrong with the system (after hearing it from customers 900 times). Also, hearing from an IT guy (not a Disney employee) but unfortunately most often it's a simple fix built into the 975,067th line of code that they don't feel like searching for so they'd rather let it act up than actually go in and fix it. In some situations, the IT guys actually don't even know how to fix it. I just say be nice, it's frustrating, I know, but someone eventually will fix the problem... |
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ctstarr1224 |
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Funoftrading wrote: Me too. LOL We have to let it out somewhere.
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Funoftrading |
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ctstarr1224 wrote: SO TRUE!!!! |
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Vala |
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Looks like they got enough complaints yesterday - I just was able to log in to the website for the first time in days.
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ctstarr1224 |
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I was able to log in too, I sent them an email yesterday concerning the shipping charges. Since I used my Disney Visa they were suppose to be free. I never
heard back from them. Do you think I need to call also? I was trying to not bug them, just to let them know this was something that needed to be taken care
of.
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Vala |
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An e-mail should do it. They usually get back to you pretty quick.
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Tinkspinz |
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I just got the so sorry email for my Tink.
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ImmortalxKiss |
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I got the sorry email to and im looking for one, if anyone has one.
Last Edited By: ImmortalxKiss
07/08/08 03:51 PM.
Edited 1 times.
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Vala |
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Hopefully between those who got in we should have enough extras to cover everyone who needs one.
I've seen the prices some people want on Ebay and that's seriously insane.
I didn't get the e-mail yet. *crosses fingers* The Disneyshopping site is down again as it seems.
Last Edited By: Vala
07/08/08 01:58 PM.
Edited 1 times.
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ctstarr1224 |
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Well I got the we have adjusted your order to reflect the Visa75 code and I'm sorry that you had problems entering the code. LOL No problems at all once I
could log into the site. Anyway, they took the shipping off so I am happy.
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MsStinkerBelle |
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I am so excited! I just checked my order on DS.com and my Tink Sorcerer pin has shipped! ::::doing happy pin dance:::
A friend of mine ordered one for me as well so if hers went through I may have an extra for sale. |
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